Frequently Asked Questions

The best way to start working with Artisan, or find out if Artisan is right for you, is to register with us via the Sign Up/Login page of our website. To register with us, go to our login page here and sign up.

Enter as much information into your registration as you can - the more information we have, the more we know about your abilities and the better we can match you with great jobs!

Once your registration is complete, your information will be sent through to our consultants, who will review your work, your experience, your preferences, and be in touch (usually within a few days) to have a chat with you about how we can work together.

To register with us, go to our login page here and sign up.

Enter as much information into your registration as you can – the more information we have, the more we know about your abilities and the better we can match you with great roles!

If you already have an Artisan account, you can just click the 'Apply Now' button at the bottom of the job, and then enter your username and password on the application page - it's that simple!

If you have not previously registered with Artisan, when you get to the application page, you will need to enter a few more details, such as your name and contact details, and also upload a folio and/or resume. If you apply by this method, you will be sent an email with a link to click in order to complete your registration at a time convenient to you.

Once your registration is complete, our consultants will have sufficient information to bring you in for an interview and start finding you work.

In order to find you suitable work we need up-to-date information about you.

If your circumstances, experience, or preferences change, please update your profile to reflect this.

To do so, go to the login page here. Login using the same email address and password you registered with. Update all relevant information.

Yes. If you have the appropriate visa permitting you to work in Australia, we can help you.

You will need to provide us with your passport and visa documentation, as well as applying for an Australian Superannuation account.

Complete the online registration process and we will contact you to discuss what how we can work together.

If you're freelancing for Artisan you will need to complete a Timesheet each week to document the hours you have worked.

It is best/easiest to update your timesheet at the end of each day.

To do this:
  1. Go to the login page here.
  2. Login with the email address and password you originally registered with.
  3. Select 'My Temp Jobs' from the menu bar along to top of the page.
  4. Select the date of the current week you are working (the date will be the ending Sunday of the current week).
  5. Enter your start and finish time using 24hour format (i.e. - 8.00am start and 5.00pm finish will be entered as 08.00 and 17.00).
  6. Enter the time taken for breaks in whole minutes (i.e. - 1 hour break will be entered as 60).
  7. When entering times each day, click 'Save' to save the progress of your timesheet.
  8. At the end of the week, when you've completed all of your working hours in the timesheet, select whether or not the job will be continuing into the next week, and click 'Complete' to finalise your timesheet.

Confirm that the information you have entered into your timesheet is correct by checking the provided box that pops up, and submit.

Please call your consultant contact at the Artisan office on 03 9514 1000 if you're in Victoria, 02 8214 4666 for Sydneysiders, or 07 3333 1833 for Brizvegans.

Following your registration, you may be asked to come to our office to interview with one of our consultants.

Please have the following items on hand when you come in:
  • Completed Temporary Contractor Registration Form (including your details, bank account details for payment, superannuation details, signature and date where asked).
  • Completed Tax File Number Declaration Form (signed, but NOT dated – ensure all sections are answered).
  • If you are not an Australian Passport Holder, please also bring:
    • Your passport (we will take a copy/scan of this)
    • A copy of your visa documentation – proving that you have the ability to work while in Australia.

You may also bring your resume and folio to go through with your consultant during your interview.

If you are unsure about anything you need to bring, please call us on 03 9514 1000.

If you've forgotten the email address you originally used to sign up with Artisan, give us a call on 03 9514 1000, we can let you know what that is.

If you've forgotten your password, follow these steps:
  1. Go to the password retrieval page here.
  2. Enter your email address into the text input box and click the 'retrieve' button
  3. Doing this will send you an email containing a link you can click to activate your account and set your password.
  4. Once your password is set you will be sent a second email informing you of your login details for future reference should you forget them. If you have any difficulties please contact our support team for help on

If you wish to change your preferences to either start or stop receiving Bounty (jobs notifications) and/or Xpose (our fortnightly industry newsletter) via email, follow these steps:

  1. Login to your account here.
  2. Select 'My Details' from the options along the top of the page.
  3. The second set of information is 'Staying in Touch' .. click the blue 'Edit these details' link in this section.
  4. Select whether or not to receive either the Bounty (job notifications) or Xpose (newsletter) and then click the 'Next Step' button to save your settings.

Because of the nature and standard of work we provide to our clients, we generally require a minimum of 3 years' industry experience before we can place you in a role. However, we do occasionally have a call for junior roles.

Register online with us. You may receive notification back that you do not yet have enough industry experience for us to place you into roles straight away, but you will still be on our radar if any junior roles come through.

Update your Artisan profile from time to time as you gain industry experience, and when the right job comes along we'll let you know.